Organisations Processes Decisions

Amazingly, many still believe that introducing automation and information systems in various forms is enough to make their operations more efficient. The outcomes of such actions often become very costly. One reason for this misconception is that the technical design is a sidetrack in the context of an organisation. Instead, the real issue is understanding your goals and your organisation. This book is about taking advantage of the opportunities that the now rather mature digitisation offers in a world of abundance of data. The book goes through digitisation based on what an organisation really is and what it needs. We describe how to understand its goals, develop its strategies, and shape its business models. We describe in detail how to achieve this by developing organisations, processes, decisions, configurations, and project implementations. We address everyone who wants to understand how organisations should handle, and seriously take advantage of, the risky gold mining that digitisation actually is. The authors have numerous years of experience as researchers, lecturers and consultants in the field.