Customer Loyalty: How to Earn It, How to Keep It - Griffin, Jill (The Griffin Group, Austin, Texas) - Bøker - John Wiley & Sons Inc - 9780787963880 - 9. oktober 2002
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Customer Loyalty: How to Earn It, How to Keep It New and Revised edition

Griffin, Jill (The Griffin Group, Austin, Texas)

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Customer Loyalty: How to Earn It, How to Keep It New and Revised edition

Providing Customer Loyalty model, this edition includes business-to-business examples that seek to help suppliers shore up loyalty in their distribution chain. It discusses the increase in loyalty when companies use multiple channels of distribution.


272 pages, illustrations

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 9. oktober 2002
ISBN13 9780787963880
Utgivere John Wiley & Sons Inc
Antall sider 272
Mål 173 × 233 × 20 mm   ·   530 g