How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work - Richard S. Gallagher - Bøker - Amacom - 9780814410158 - 1. juni 2009
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How to Tell Anyone Anything: Breakthrough Techniques for Handling Difficult Conversations at Work

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Steers readers away from the common mistake of focusing on what's wrong, and shows them instead how to provide clear, constructive, positive messages. This book offers readers insight into how we all react naturally to criticism and how to transform interactions that might become verbal tugs of war into collaborative, problem-solving sessions.


224 pages, illustrations

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 1. juni 2009
ISBN13 9780814410158
Utgivere Amacom
Antall sider 224
Mål 154 × 228 × 16 mm   ·   385 g
Språk Engelsk  

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