Effective Difficult Conversations: A Step-by-Step Guide - Catherine Soehner - Bøker - American Library Association - 9780838914953 - 2017
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Catherine Soehner
Effective Difficult Conversations: A Step-by-Step Guide

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Using a step-by-step process, this book walks readers through learning the skills to have effective difficult conversations that hold themselves and others accountable. Practice activities throughout the book will help readers feel prepared beforehand. After reading this book, library directors, managers, administrators, and team leaders will feel empowered.

128 pages

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 2017
Opprinelig utgitt 2016
ISBN13 9780838914953
Utgivere American Library Association
Antall sider 128
Mål 150 × 220 × 10 mm   ·   181 g

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