Delivering Public Services That  Work: The Vanguard Method in the Public Sector: Case Studies - Charlotte Pell - Bøker - Triarchy Press - 9781908009685 - 24. april 2012
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Delivering Public Services That Work: The Vanguard Method in the Public Sector: Case Studies

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This latest colletion of Case Studies demonstrate just how much can be achieved in a relatively short time using a Systems Thinking approach in a wide range of local authority departments. It's a handbook for anyone faced with the apparently impossible task of improving service levels and dramatically cutting costs.


192 pages, Black and white graphs

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 24. april 2012
ISBN13 9781908009685
Utgivere Triarchy Press
Sjanger Aspects (Academic) > Political
Antall sider 192
Mål 151 × 229 × 7 mm   ·   330 g
Språk Engelsk  
Redaktør Pell, Charlotte
Redaktør Seddon, John