Fortell venner om denne varen:
Customer Service and Beyond Dawn Mushill
Har du en profil? Logg inn
Få varsel om nye utgivelser fra Dawn Mushill
Legg til iMusic ønskeliste
eller
Customer Service and Beyond
Dawn Mushill
In a nation where price alone once dictated consumer decision, a bruised economy and resulting surge of fierce competition have shifted the focus from cost to service. As the humanizing of the customer encounter glides into the spotlight, it's a new dance. Unfortunately, not everyone knows the steps.and some of us are clumsy.
| Media | Bøker Pocketbok (Bok med mykt omslag og limt rygg) |
| Utgitt | 1. september 2008 |
| ISBN13 | 9781934509227 |
| Utgivere | Thomas Noble Books |
| Antall sider | 296 |
| Mål | 150 × 17 × 225 mm · 435 g |
| Språk | Engelsk |
