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![Cover for Christian Loeckenhoff · Kundenbindung im eCommerce: Chancen, Risiken, Strategien (Pocketbok) [German edition] (2001)](https://imusic.b-cdn.net/images/item/original/336/9783838646336.jpg?christian-loeckenhoff-2001-kundenbindung-im-ecommerce-chancen-risiken-strategien-pocketbok&class=scaled&v=1612611804)