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German edition
Konzepte zur Beschreibung der Ku...
(2007)
Dirk Lux
NOK 429
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![Cover for Dirk Lux · Konzepte zur Beschreibung der Kundenzufriedenheit und spezifische Konsequenzen fur die Organisation und die Fuhrung von Dienstleistungsunternehmen (Pocketbok) [German edition] (2007)](https://imusic.b-cdn.net/images/item/original/778/9783638699778.jpg?dirk-lux-2007-konzepte-zur-beschreibung-der-kundenzufriedenheit-und-spezifische-konsequenzen-fur-die-organisation-und-die-fuhrung-von-dienstleistungsunternehmen-pocketbok&class=scaled&v=1426077731)