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![Cover for Gilbert Owusu · Transforming Field and Service Operations: Methodologies for Successful Technology-Driven Business Transformation (Innbunden bok) [2013 edition] (2014)](https://imusic.b-cdn.net/images/item/original/697/9783642449697.jpg?gilbert-owusu-2014-transforming-field-and-service-operations-methodologies-for-successful-technology-driven-business-transformation-innbunden-bok&class=scaled&v=1433927677)