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2008 edition
Internet Self-Service in Kundenb...
(2008)
Harald Salomann
NOK 659
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![Cover for Harald Salomann · Internet Self-Service in Kundenbeziehungen: Gestaltungselemente, Prozessarchitektur Und Fallstudien Aus Der Finanzdienstleistungsbranche (Pocketbok) [2008 edition] (2008)](https://imusic.b-cdn.net/images/item/original/414/9783834908414.jpg?harald-salomann-2008-internet-self-service-in-kundenbeziehungen-gestaltungselemente-prozessarchitektur-und-fallstudien-aus-der-finanzdienstleistungsbranche-pocketbok&class=scaled&v=1408603896)