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![Cover for Thomas Angerer · Management Von Kundenfeedback - Forschungsberichte Aus Der Grazer Management Werkstatt (Pocketbok) [2003 edition] (2003)](https://imusic.b-cdn.net/images/item/original/863/9783824479863.jpg?thomas-angerer-2003-management-von-kundenfeedback-forschungsberichte-aus-der-grazer-management-werkstatt-pocketbok&class=scaled&v=1600207976)