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![Cover for Torsten Lichtenau · E-Business und Geschaftsbeziehungen - Kundenmanagement and Electronic Commerce (Pocketbok) [2005 edition] (2005)](https://imusic.b-cdn.net/images/item/original/308/9783835000308.jpg?torsten-lichtenau-2005-e-business-und-geschaftsbeziehungen-kundenmanagement-and-electronic-commerce-pocketbok&class=scaled&v=1408608497)