Itil Version 3 at a Glance: Information Quick Reference - John Long - Bøker - Springer-Verlag New York Inc. - 9780387773926 - 12. august 2008
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John Long
Itil Version 3 at a Glance: Information Quick Reference 2008 edition

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ITIL® Version 3 At a Glance takes a graphical approach to consolidating the information of ITIL® version 3. ITIL® is an internationally-recognized set of best practices for providing IT service management. IT organizations worldwide are implementing ITIL® as a vehicle for improving IT service quality and improve return on investment for IT services.

The desk reference?s unique graphical approach takes otherwise complex textual descriptions and makes the information accessible in a series of consistent, simple diagrams. ITIL® Version 3 At a Glance will be of interest to organizations looking to train their staffs in a consistent and cost-effective way. Further, this book is ideal for anyone involved in planning consulting, implementing, or testing an ITIL® Version 3 implementation.

82 pages, biography

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 12. august 2008
ISBN13 9780387773926
Utgivere Springer-Verlag New York Inc.
Antall sider 82
Mål 164 × 233 × 9 mm   ·   154 g
Språk Engelsk  

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