Michael Koplen

How to Dramatically Increase Your Client Referrals and Retention Michael Koplen

This manual is the one used in the eight-hour comprehensive course that teaches Massage Therapists the easiest and most effective ways to readily generate quality referrals and increase your client retention (now offered to you separate from the complete course which comes with video and CE credits). You learn essential client care procedures and communication scripts that empower you to confidently create evidence-based programs of care for your clients, recommend multiple appointments and monitor their progress the way true professionals do. Stop worrying about what to say to clients and start confidently communicating with them using the golden phrases and verbatim scripts this course teaches you! You learn how to generate quality referrals using a highly effective three-step method that does not involve advertising. You're shown the five types of evidence to gather for assessing clients, how to confidently recommend client-specific multiple appointments, and guide your clients' care with complete certainty while measuring and monitoring their progress. You learn how to have clients continue seeing you for "maintenance care." This is a must-have manual for any Massage Therapist who's serious about learning how to increase your client referrals and retention without having to advertise or sell discounted package deals.