Yes! on Demand: How to Create Winning, Customized Library Service - Kathy L. Middleton - Bøker - ABC-CLIO - 9781440848537 - 21. november 2016

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Kathy L. Middleton
Yes! on Demand: How to Create Winning, Customized Library Service Kathy L. Middleton

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Yes! on Demand: How to Create Winning, Customized Library Service

Kathy L. Middleton

Borrowing winning techniques from the business world, this book examines ways you can make library service more personalized, focused, and solutions-oriented for your patrons. When it comes to delivering the quality, personalized service your patrons expect, the staff is the most important resource in the library.

123 pages

Media	Bøker Pocketbok (Bok med mykt omslag og limt rygg)
Utgitt	21. november 2016
ISBN13	9781440848537
Utgivere	ABC-CLIO
Antall sider	123
Mål	269 × 157 × 12 mm · 204 g
Språk	Engelsk

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