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Total Quality Management: Text, Cases, and Readings, Third Edition Joel E. Ross 3. utgave
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Total Quality Management: Text, Cases, and Readings, Third Edition
Joel E. Ross
With a chapter on the Theory of Constraints, expanded treatment of Process Management, ten fresh cases, chapter examples of TQM at 12 Baldrige-winning organizations, and end-of-chapter recommendations for further reading, this resource is suitable for developing and applying TQM. It integrates academic principles with real-world practice.
568 pages, 35 black & white tables
| Media | Bøker Pocketbok (Bok med mykt omslag og limt rygg) |
| Utgitt | 25. juni 1999 |
| ISBN13 | 9781574442663 |
| Utgivere | Taylor & Francis Ltd |
| Antall sider | 566 |
| Mål | 152 × 229 × 30 mm · 771 g |
| Språk | Engelsk |
