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Improving the Quality of Library Services for Students with Disabilities Peter Hernon
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Improving the Quality of Library Services for Students with Disabilities
Peter Hernon
Discusses the circumstances affecting services for the disabled, and provides two versions of a data collection instrument, loosely based on SERVQUAL, that individual institutions can modify to reflect their particular needs. This book aims to assist libraries and other service components of academic institutions to adopt a proactive position.
248 pages, 3 figures, 11 tables
| Media | Bøker Pocketbok (Bok med mykt omslag og limt rygg) |
| Utgitt | 1. desember 2005 |
| ISBN13 | 9781591583004 |
| Utgivere | Bloomsbury Publishing Plc |
| Antall sider | 248 |
| Mål | 161 × 235 × 19 mm · 390 g |
| Språk | Engelsk |
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![Cover for Peter Hernon · Service Quality in Academic Libraries (Innbunden bok) [First edition] (1996)](https://imusic.b-cdn.net/images/item/original/091/9781567502091.jpg?peter-hernon-1996-service-quality-in-academic-libraries-innbunden-bok&class=scaled&v=1409834533)
![Cover for Peter Hernon · Service Quality in Academic Libraries (Pocketbok) [1st Paperback edition] (1996)](https://imusic.b-cdn.net/images/item/original/107/9781567502107.jpg?peter-hernon-1996-service-quality-in-academic-libraries-pocketbok&class=scaled&v=1409593854)
![Cover for Peter Hernon · Statistics: A Component of the Research Process, 2nd Edition (Innbunden bok) [2 Revised edition] (1994)](https://imusic.b-cdn.net/images/item/original/929/9781567500929.jpg?peter-hernon-1994-statistics-a-component-of-the-research-process-2nd-edition-innbunden-bok&class=scaled&v=1582615212)
![Cover for Peter Hernon · Public Access to Government Information: Issues, Trends and Strategies, 2nd Edition (Pocketbok) [2 Revised edition] (1988)](https://imusic.b-cdn.net/images/item/original/230/9780893915230.jpg?peter-hernon-1988-public-access-to-government-information-issues-trends-and-strategies-2nd-edition-pocketbok&class=scaled&v=1486051641)
Se alt med Peter Hernon ( f.eks. Pocketbok , Innbunden bok , CD og Bok )