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Boomerang! Nick Drake-knight
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Boomerang!
Nick Drake-knight
Quality of service is essential in the retail industry, if customers are to return time after time. This book sets out the "Continue and Begin" method of training for quality, using anonymous shoppers to observe staff in action. It explains how to motivate people and help them to improve, to achieve consistent high quality service across all branches of a company.
| Media | Bøker Pocketbok (Bok med mykt omslag og limt rygg) |
| Utgitt | 10. oktober 2007 |
| ISBN13 | 9781905665518 |
| Utgivere | Pollinger in Print |
| Antall sider | 260 |
| Mål | 150 × 220 × 10 mm · 303 g |
| Språk | Engelsk |
![Cover for Eric Frank Russell · Wasp - Large Print (Pocketbok) [Lrg edition] (2007)](https://imusic.b-cdn.net/images/item/original/457/9781905665457.jpg?eric-frank-russell-2007-wasp-large-print-pocketbok&class=scaled&v=1409089238)
![Cover for Peter Clover · Rescue Riders: Race Against Time Large Print (Pocketbok) [Lrg edition] (2007)](https://imusic.b-cdn.net/images/item/original/297/9781905665297.jpg?peter-clover-2007-rescue-riders-race-against-time-large-print-pocketbok&class=scaled&v=1409645236)
![Cover for Peter N. Walker · Murders and Mysteries of the North York Moors (Pocketbok) [Large Type edition] (2007)](https://imusic.b-cdn.net/images/item/original/419/9781905665419.jpg?peter-n-walker-2007-murders-and-mysteries-of-the-north-york-moors-pocketbok&class=scaled&v=1409841855)
![Cover for Bette Paul · Nurses: Claire's Conquests and Jan's Journey (Pocketbok) [Large Type edition] (2007)](https://imusic.b-cdn.net/images/item/original/433/9781905665433.jpg?bette-paul-2007-nurses-claire-s-conquests-and-jan-s-journey-pocketbok&class=scaled&v=1409991529)
![Cover for Bette Paul · Nurses: Nikki, Barbara and Nick (Pocketbok) [Large Type edition] (2007)](https://imusic.b-cdn.net/images/item/original/440/9781905665440.jpg?bette-paul-2007-nurses-nikki-barbara-and-nick-pocketbok&class=scaled&v=1409639575)
![Cover for Vera Chapman · The King's Damosel (Pocketbok) [Large type / large print edition] (2007)](https://imusic.b-cdn.net/images/item/original/327/9781905665327.jpg?vera-chapman-2007-the-king-s-damosel-pocketbok&class=scaled&v=1409886543)
![Cover for H E Bates · The Cruise of the Breadwinner Large Print (Pocketbok) [Lrg edition] (2007)](https://imusic.b-cdn.net/images/item/original/372/9781905665372.jpg?h-e-bates-2007-the-cruise-of-the-breadwinner-large-print-pocketbok&class=scaled&v=1409791395)
