Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets - Sanjay Mohapatra - Bøker - Springer International Publishing AG - 9783319885032 - 29. august 2018
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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

Sanjay Mohapatra

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Service Quality in Indian Hospitals: Perspectives from an Emerging Market - Advances in Theory and Practice of Emerging Markets Softcover reprint of the original 1st ed. 2018 edition

This book offers an elaborate and empirical look at service quality of hospitals in the emerging market of India. The poor quality of service is a major issue in a large number of hospitals (particularly in government hospitals), which forces patients to opt for private hospitals that are generally much more expensive than government hospitals.

106 pages, 29 Illustrations, color; 7 Illustrations, black and white; XVI, 106 p. 36 illus., 29 illu

Media Bøker     Pocketbok   (Bok med mykt omslag og limt rygg)
Utgitt 29. august 2018
ISBN13 9783319885032
Utgivere Springer International Publishing AG
Antall sider 106
Mål 150 × 220 × 10 mm   ·   217 g   (Estimert vekt)
Språk Tysk  
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